Feb 022011
 

Some of you may recall the Ubuntu Community Interview series that I took on back in 2009. I’m sad to say that I have been pretty poor at keeping these regular, through one reason and another, and I’m disappointed in myself for that, it’s a good series and very interesting to get to know the people behind the nick’s.

Luckily, I was discussing this on IRC the other day with s-fox, a fellow Ubuntu Forums staff member, who kindly volunteered to take it over. I was happy to hand this over, as s-fox is quite clearly passionate about them, and has already shared a number of idea’s with me about revitalising the series, which I genuinely cannot wait to see.

So it’s with regret that I have to stop these interviews, as I really have enjoyed them, notably the interviews with Jono and Mako among all the others. Unfortunately, I no longer have the time to commit to them and keep up the momentum required. I’m sure s-fox will be able to do this much better than I have been.

 

This week we have zkriesse in the interview series. In my opinion, zkriesse is one of the Ubuntu community members who may not be well known, but certainly keeps things going as smoothly as possible. He’s involved in a great number of things, including the Ubuntu Beginners Team.

1. Tell as much as you’re willing about your “real life” like name, age, gender, location, family, religion, profession, education, hobbies, etc.

Name: Zach Kriesse
Age: 19 (20 in March WOO!)
Gender: Male
Location: Western, Rockford IL
Religion: Non-Denomination Christian
Profession: Student, Ubuntu Wiki/Doc Admin/Editor, Potential Army Recruit
Education: Some College Biology/Environmental Science
Hobbies: Medical Stuff, Computers, Fishing/Reading, Writing
Marital Status: Single

2. When and how did you become interested in computers? in Linux? in Ubuntu?

I started using computers when I was about 12, my dad made me take a computer learning program before I was allowed to really “use” it though…in/around 2007/2008 I started getting into Ubuntu/Linux, been using it on/off as the situation demands since then!

3. When did you become involved in the forums (or the Ubuntu community)? What’s your role there?

Ah the Ubuntu Forums…my home away from home…started hanging out there when I started using Ubuntu so probably around 2008 or so…after that I found the Beginners Team, and from there the rest is history. (Or, so they say… :D )
I’m just a regular user but I’m hoping to become a forum admin eventually down the road…more into the documentation side of things though…

4. Are you an Ubuntu member? If so, how do you contribute? If not, do you plan on becoming one?

TOTALLY! I do a bit of work through various teams…the most notable are the Ubuntu Beginners Team, the Ubuntu Youth Team, (Which I lead), the forums, the Lubuntu Project, and some other stuff…

5. What distros do you regularly use? What software? What’s your favorite application? Your least favorite?

Don’t really have a least favorite…my favorite would have to be Thunderbird…great email client, works well and it’s pretty damn fast! Ubuntu would have to be my regular distro but I’ve tinkered with Fedora, Open Suse, and Lubuntu…

6. What’s your fondest memory from the forums, or from Ubuntu overall? What’s your worst?

Don’t really have a worst memory from the forums but a favorite? Jeez, every moment really! The ability to provide answers and insight while learning in that same step? It’s amazing!

7. What luck have you had introducing new computer users to Ubuntu?

I’ve introduced a few kids I know at my college and they’ve begun to enjoy it!

8. What would you like to see happen with Linux in the future? with Ubuntu?

Linux? Well I’d like to see better support honestly…same for Ubuntu…I say this as we are an open source community which means most, if not all, of us are volunteers…this isn’t a paying OR a full time job which means we have real lives, real jobs, real concerns other than Ubuntu itself…

9. If there was one thing you could tell all new Ubuntu users, what would it be?

Don’t give up right away…Ubuntu/Linux can be tough to get used to right away so don’t be immediately discouraged!

 

I have to sincerely apologise for not getting these interviews out as often as I should. Luckily, I have a great one to start getting back on track – cprofitt is a hard-working, dedicated member of the community, his work in the Beginners Team (that which I had contact with, at least) is nothing short of invaluable. Rather than tell you everything, read on:

1. Tell as much as you’re willing about your “real life” like name, age, gender, location, family, religion, profession, education, hobbies, etc.

Name:               Charles Profitt
Age:                  43
Gender:            Male
Location:          Western, NY
Religion:           Yes
Profession:       Systems Administrator / Database Administrator / IT Security
Education:        BA Political Science
Hobbies:           Photography, Computers
Children:           3
Marital Status: Married

2. When and how did you become interested in computers? in Linux? in Ubuntu?

I became interested in computers around 1970 while my dad was at Syracuse University. I was completely hooked in 1979 when my I was exposed to the Apple II while in 7th grade. Later that same year my family got a Ti-99/4. I first looked at Linux in 1994 or 1995 when I tried Suse Linux. I did not adopt Linux seriously until 6.06 when I started dual-booting Ubuntu and Windows. I did not convert completely until I gave up gaming and finished a .Net programming project I was being paid to do. Gutsy Gibbon was the first version that became my full-time OS w/o Windows installed.

3. When did you become involved in the forums (or the Ubuntu community)? What’s your role there?

I joined the Ubuntu Forums in October of 2006 and through my connection with the Ubuntu Beginners Team I became involved in the Ubuntu Community.
I am a forum moderator for the New York State LoCo team area.

4. Are you an Ubuntu member? If so, how do you contribute? If not, do you plan on becoming one?

I am an Ubuntu member. I contribute through the Beginners Team and several other teams. I have primarily focused on running my LoCo team and advocating for Ubuntu and open source software.

5. What distros do you regularly use? What software? What’s your favorite application? Your least favorite?
I regularly use Ubuntu, but have played around with Debian, Arch and Fedora. If Ubuntu did not exist I would likely be using Fedora. My favorite application is nmap because I use it in my job to monitor the networks I am responsible for. My least favorite is… well… I do not really have one.

6. What’s your fondest memory from the forums, or from Ubuntu overall? What’s your worst?

My favorite just happened this past October when I attended UDS-N in Orlando Florida. It was an amazing experience to see how the community and Canonical work together to fashion an OS. To meet so many of the great people that contribute to the project was absolutely fabulous. My worst experience with Ubuntu was actually tied to the same event. My flight to Orlando on Sunday night was delayed and my connecting flight was going to be missed. I got rebooked on a flight for the next day, but
that too ended up delayed by an hour.

7. What luck have you had introducing new computer users to Ubuntu?

I have had great luck in converting people as individual users. Several clients that I had done work for resolving Windows issues have been converted to Ubuntu. I would guess I have converted roughly 15-20 people to Ubuntu over the last four years. In trying to convert large organizations to Ubuntu or Floss the process has not been as successful. While I feel that I have at least made people understand there is an alternative to Microsoft and Apple I feel that it is much harder to move a large organization. I just hope that my advocacy is gradually making an impact by eroding the belief that there are only two choices.

8. What would you like to see happen with Linux in the future? with Ubuntu?

I would like to see Ubuntu become easier for people to choose. Currently you can not walk in to a big box store and get a Linux based computer. It would be amazing to see smaller local computer shops feel as though they could compete by offering a Linux based alternative. It is close to impossible for them to do so in price. I think Ubuntu’s focus will make them the OS of choice for desktop Linux should such a movement come to fruition.

I also think there is a chance that a company like HP may decide to use Linux on their desktops as they start to compete more with Apple has a hardware manufacturer. I think HP’s purchase of Palm shows that there is a belief that Windows may be holding HP back. With the hiring of Leo Apotheker, a software centric player, it is possible that HP will look even closer at how software can help them compete. While HP has HP-UX at the server level it has not used an *nix in the consumer space.

9. If there was one thing you could tell all new Ubuntu users, what would it be?

Be patient because Ubuntu is not Windows or OS X. It will be bumpy to migrate, but the investment in re-learning some applications will set you free of vendor lock-in and leave you richer computing experience.

 

First off – I apologise for not getting one of these up sooner – I realised last week that I haven’t done an interview since February! I’ll try and get them a bit more often from now on :)

So, it is without further ado that I introduce my next victim guest. Silver Fox is generally a quiet member of the Ubuntu Beginners Team, but does good work within said team which goes – largely – unnoticed. I thought it would be appropriate to try and bring these to light for others to see.

1. Tell as much as you’re willing about your “real life” like name, age, gender, location, family, religion, profession, education, hobbies, etc.

I am a professional web developer and database administrator living and working in the UK. I don’t really have much family but I do have a good number of friends. My hobbies include running, badminton and just lately photography. I also keep a blog where I post pretty much anything on my mind.

2. When and how did you become interested in computers? in Linux? in Ubuntu?

The earliest computer I remember “playing” with was an acorn electron. I got fascinated by how what you typed somehow made sense to the computer (certainly didn’t to me). I got it into my head to try and work out how this all works. After much time and effort I had to give up, I just didn’t “get it”.

I can’t remember what I was doing after that but I picked up the computer interest sometime around windows 3.1. Again I was drawn to the programming side , with fond memories of writing applications in qbasic. This time I seemed to get on better with it and stuck the course. Years later I found myself with a BSc (Hons).

Linux was a bit of a background noise initially to me, I had heard people mention it but I was not sure what to make of it at all. I finally took a jump after some serious problems with Microsoft Vista. A colleague suggested I try Ubuntu (I believe I caught the end of 7.10). Since then I have tried many distros but a firm favourite would have to be Ubuntu (and those based on it).

3. When did you become involved in the forums (or the Ubuntu community)? What’s your role there?

I joined Ubuntu Forums in June 2008, though I lurked for a period before hand. Here is a link to my profile. I try to help anyone I can, even if its pointing them to a howto. I especially try to help those who post in Absolute Beginners Talk. These are the people I can relate to most, totally stuck and feeling lost. I consider myself a beginner at best but I would like to think I must have learnt something by now about Ubuntu :)

4. Are you an Ubuntu member? If so, how do you contribute? If not, do you plan on becoming one?

I am an Ubuntu Member. Here is a link to my wiki page. My main involvements are with the Ubuntu Beginners Team. I am in my second term of leading the IRC focus group. This group aims to provide real time support to those who require help. I have other activities listed on my wiki page for those who would like an in depth breakdown.

5. What distros do you regularly use? What software? What’s your favorite application? Your least favorite?

Currently I am mainly using Ubuntu and #! Crunchbang Linux at home. From time to time I boot into Fedora and Zenix.

My favourite application would probably be Firefox. Its usually one of the first application I run when I turn on my computer :)

6. What’s your fondest memory from the forums, or from Ubuntu overall? What’s your worst?

My fondest memories on the forum are two little words, Thank You. I get great pleasure from knowing that I helped someone.

7. What luck have you had introducing new computer users to Ubuntu?

I have had some success in introducing people to Ubuntu. A few of my friends are now happily running the operating system with me serving as immediate source to help if it goes wrong (very little has :) )

8. What would you like to see happen with Linux in the future? with Ubuntu?

I would like to see awareness of Linux increase to the point where I can talk to “Joe Public” about Linux and to not get a blank look back.

9. If there was one thing you could tell all new Ubuntu users, what would it be?

Hello and welcome :) The community is fantastic. Never feel like you are alone when tackling a problem.

 

I’m about 100% sure that the next person to be interviewed needs no introduction – everybody will have heard of Jono at some point, whether it be from his role within the community, his activity on identi.ca & twitter, or maybe even from Lernid…Either way, I hope you enjoy this as much as I have!

1. Tell as much as you’re willing about your “real life” like name, age, gender, location, family, religion, profession, education, hobbies, etc.

I am Jono Bacon, the Ubuntu Community Manager working at Canonical for three years now, I am 30 years young and an Englishman living in the Bay Area, California with my wife, Erica. My parents live in Northern England and I have a brother living in Northern England and another brother living in the Isle Of Man. I was born in the north of England in North Yorkshire, raised in the south in Bedfordshire and and studied at Wolverhampton University in in the Midlands, graduating with a 2:1 in Interactive Multimedia Communication, going on to become a a journalist writing for a number of Open Source magazines and websites and writing a few books. I then became an Open Source consultant for the UK government-funded OpenAdvantage before moving to Canonical to become the Ubuntu Community Manager. My hobbies include writing, recording and producing music, videogames, movies, writing, travel and relaxing with friends.

2. When and how did you become interested in computers? in Linux? in Ubuntu?

I got interested in computers when I was a kid playing with a Commodore 64. I used to play games on it and try to write simple little programs in BASIC. Computers fascinated me, and my interest in video games (I was an epic Sega dork) got me into first learning BASIC and then learning C.

When I was 14, complete with bowl haircut, jack ups and large white socks, I went to night school to learn C and got more and more interested in the technology behind how software works, despite largely sucking at C. Shortly before I left for University my brother Simon came to stay for a few weeks and got me interested in Linux, specifically Slackware 96. Although it was ultra-technical, what really fascinated me was the concept of a global community of passionate contributors working together to build an Operating System that we could all share. I went to University and immediately formed a Linux User Group in my new home and progressively got more and more interested in Linux, starting to contribute to projects and then starting to write for magazines. I heard about Ubuntu when it was known as No Name Yet and it really captivated me: it really represented something I had been dreaming about – the fantastic technical foundation of Debian, but a different focus on integration, usability and ease of use.

3. When did you become involved in the forums (or the Ubuntu community)? What’s your role there?

My primary involvement in Ubuntu at the beginning was getting to the know the community, contributing bug reports and feedback and co-writing The Official Ubuntu Book. At the time I was spending most of my spare time knee-deep in the GNOME project and working with local Linux communities in the West Midlands, and my interest in Ubuntu grew from there.

4. Are you an Ubuntu member? If so, how do you contribute? If not, do you plan on becoming one?

I am an Ubuntu Member, and proud to be one! I contribute in a range of areas. I lead a team at Canonical that is tasked with helping to produce a rocking community to participate in and we work on a wide range of projects as part of that role. My contributions include team management, governance, software development, some translations, bug triage, raising awareness of Ubuntu and creating new initiatives to get people involved.

Outside of Ubuntu I like to develop community best practice with The Art Of Community and the annual Community Leadership Summit, do some podcasting with Shot Of Jaq and FLOSSWeekly, videocasts with At Home With Jono Bacon and Severed Fifth: Live In The Studio, record Creative Commons metal with Severed Fifth and work on some software projects such as Lernid, Acire, Python Snippets and some other projects.

5. What distros do you regularly use? What software? What’s your favorite application? Your least favorite?

I naturally use Ubuntu as my Operating System, both on my desktop as well as on the server that hosts my site and a range of other sites I run. I have so many fave applications – I love Empathy, OpenOffice.org, The GIMP, TomBoy, Scribus, Thunderbird, Docky, Network Manager, Gwibber, Quickly, Glade, and many more. As for least fave, I am not really sure I have a least fave – there are so many programs I haven’t got to yet.

6. What’s your fondest memory from the forums, or from Ubuntu overall? What’s your worst?

Fondest memory is a kid who emailed me telling me how he walked five hours from his village in Africa to an Internet cafe to to work on Ubuntu for an hour and then walked back. He emailed me telling me it was worth the effort and that he loved Ubuntu.

7. What luck have you had introducing new computer users to Ubuntu?

Fairly well, I think. Basically anyone who is not an Ubuntu user gets the advocacy pitch from me about how Ubuntu would rock their world. Many have tried it, which is what I consider a win, and a bunch have switched. Some don’t, which is fine, but my first goal is to have people take a sip of Ubuntu before they drink the rest of the bottle. :)

8. What would you like to see happen with Linux in the future? with Ubuntu?

I want to see free software, delivered via Ubuntu, become the most ubiquitous platform in the world for users and developers, available to all, respecting local languages and culture, and inspiring innovation and sharing.

9. If there was one thing you could tell all new Ubuntu users, what would it be?

Welcome to the Ubuntu community and welcome to the start of awesome journey in which we can all put a brick in the wall to create an incredible free software platform. I look forward to meeting you all!

 

I have a feeling that not so many of you will have heard of Paultag, unless you’re on the Ubuntu Beginners Team, or the Ohio LoCo. But I’ve experienced Paul’s commitment to Ubuntu, and he’s always willing to help out…which is good, because I find myself asking him things surprisingly often :) He has some awesome programming projects, but I won’t give them away, I’m not sure if I’m meant to! So before I dig an even bigger hole – I give you Paultag!

1. Tell as much as you’re willing about your “real life” like name, age, gender, location, family, religion, profession, education, hobbies, etc.

I’m Paul Tagliamonte, a 20 years young hacker. I live in Ohio, Boston native, working on my undergrad in Turology. That’s Computer Science to the less hip. My favorite hobby really boils down to writing software that looks good, functions good, and gets out of the way. Other then that, I love playing Bass Guitar, music in general and skiing. If I had to plug top three favorite bands ( and I will ), I’d have to say Air, Tycho and Black Moth Super Rainbow.

2. When and how did you become interested in computers? in Linux? in Ubuntu?

Sheesh. What a question. I’ve always loved computers, there is even a photo of a 5-year-old me typing on a DOS terminal ( don’t tell anyone! ), with my feet not even hanging off the end of the chair in a shoebox somewhere. I got into linux when my Mother brought me home some Mandrake GNU/Linux 8.1 CDs in 2001. For those keeping track at home, I was in middle school. I stuck with Mandrake through 9.1, 10.1, and 2006. During that time I switched to Debian GNU/Linux 3, and switched totally over to Debian at 4. Along the way I threw Ubuntu, Gentoo and CentOS into the mix. When I got out of High School in 2007, I installed Ubuntu on my brand new laptop, because, well it just worked right out of the box. It all went downhill from there!

3. When did you become involved in the forums (or the Ubuntu community)? What’s your role there?

It took me about a year to try to venture into the Ubuntu community. I had tried to get into the Debian community, and really found it harsh and unaccepting. I kicked off into the Ubuntu Forums, and “felt the love”. I got hooked within the first day, and really started to get exited. I messaged ( the great ) bodhi_zazen about working with the UBT ( although then it was the Ubuntu Forums Beginners Team ), about 10 guys strong at the time. I found them to be a bunch of really down-to-earth guys. Not much has changed accept the name ( Ubuntu Beginners Team now! ), and the member count. In 2009, I took over as Ohio Team Contact, following in the footsteps of vorian and jacob. I love working with my LoCo, we have a really strong community, and I could not be happier.

4. Are you an Ubuntu member? If so, how do you contribute? If not, do you plan on becoming one?

Sure am. I have been working with the UBT ( Ubuntu Beginners Team ) for over two years now. On the side, I code and I have been starting to sink my teeth into packaging. I picked up rights as an Uploader for Fluxbox in Debian, and I figure I’ll start submitting more patches to both Debian and Ubuntu, and get even more collaboration between Ubuntu and Debian. I am also the Ohio Team Contact, and really love my Local Community, big shout-out to my Ohio brothers and sisters!

5. What distros do you regularly use? What software? What’s your favorite application? Your least favorite?

Well, let’s see here. My primary box ( Loki ) is running Zenix 9.10, Ubuntu 9.10, Kubuntu 9.10, Debian Unstable, Fedora Core 6 and Mandrake 9.1. Long story, I’ll skip over those. My secondary box, Metatron is running Ubuntu 9.10, and has an empty few gigs for an LFS build in a few days. My Book Computer ( Che ) is running Nkrumah, my own little branch of Slax just for that motherboard. ( it’s actually just a motherboard inside a hardcover book, awesome, I know. )

In the past I’ve been known to run Fedora ( although I cut that off at around RC 7 ), Gentoo, Wolvix, and Slackware.

I love mplayer, elinks, gnome-do, and g++.

I don’t like rhythmbox muchly anymore, that plugin system really kills me, same goes for the current build of amaroK, although the old version was one of my loves.

6. What’s your fondest memory from the forums, or from Ubuntu overall? What’s your worst?

I’d say my most treasured memory is the first time I met the folks in #ubuntuforums-beginners ( now #ubuntu-beginners ). It has really stuck with me through the years. Second to that, I’d say seeing my face on Planet Ubuntu for the first time. I can’t say that I have a bad memory in the community, truly a rarity in the F/OSS world.

7. What luck have you had introducing new computer users to Ubuntu?

Amazing is the only word I have to describe it. In fact, my roomates ( a largely non-technical household ) have been able to use Ubuntu on their machines without any problems for a few months now, and even are at the point of diagnosing and working around their own issues. My circle of friends has really embraced it, and that’s not even counting the Computer Science majors! It’s almost not even fair how much Ubuntu sells it’s self as a computing platform.

8. What would you like to see happen with Linux in the future? with Ubuntu?

I’d like to see more efforts in the wider F/OSS field to adopt a CoC ( or analogous document ) to really aid collaboration between projects. It’s always frustrating to meet those people who know their stuff but act pious, and think they are better then everyone else.

With Ubuntu, I’d love to see more upstream work, it’s all too often I hear about Debian Developers who don’t get the Ubuntu patches because the MOTU fear that the DDs hate the them. I’d love to see Ubuntu become a bit more stable, perhaps that’s something we can all start working to achieve as a community. Another idea is to keep new features out of our releases until we are sure they won’t bork machines. We should not loose focus that we are doing really well, and I think we have a model that works. Small corrective actions is what we need, not huge swings of the wheel.

9. If there was one thing you could tell all new Ubuntu users, what would it be?

Pray you don’t have Broadcom, or ATI!

Really though, I would say that there are always bugs, and always issues. Don’t get too caught up with knowing everything, and I know going from going from a power-user to a novice again can be hard, but stick with it. It’s well worth it. Rely on the community, the UBT is always here to help ( </plug> ). Never stop learning, and don’t forget that even a modest know-how is worth it’s weight in gold, so try answering a few questions on the forum!

 

I imagine quite a few of you have heard of this next interviewee. Daniel (a.k.a dholbach) has been involved in Ubuntu for as long as I can recall. He always seems incredibly enthusiastic, especially when it comes to the awesome community we have. Not to mention having a blog I find well worth a read. Enjoy!

1. Tell as much as you’re willing about your “real life” like name, age, gender, location, family, religion, profession, education, hobbies, etc.

My name is Daniel Holbach, I’m 30 years old, male, still enjoy living in Berlin, Germany. Live together with Murphy, my dog, work for Canonical in Jono Bacon’s community team. I like wandering around in the city, reading, all kinds of music, learning languages, good food and lots of other things. I DJed every now and then, playing Drum&Bass music, but haven’t for some months now and I miss it already. Another thing on my thing “TODO list” is: more holidays. :)

2. When and how did you become interested in computers? in Linux? in Ubuntu?

We had a computer at home for as long as I can remember and I always liked toying around with it. I think I wrote my first program in Basic or Pascal, when I was 11 or 12.

The first Linux I looked at was a SuSE 5.x and I was intrigued by the idea of people writing code for the greater good and sharing it. It took me a bit longer until I decided to remove Windows from my computers and stick with Linux. It was Debian Potato which I fell in love with and I spent a lot of time with.

I was lucky enough to meet Michael Vogt in Dortmund where I was studying and I still remember how he told me about “No Name Yet” over a beer and that I should try it.

3. When did you become involved in the forums (or the Ubuntu community)? What’s your role there?

When Ubuntu had its warty release I was busy with my thesis and I found that I needed a newer version of a library for what I was working on. I knew that it would involve packaging and Michael and S√©bastien Bacher helped me a lot to get the job done. It took me a bit to figure the packaging out and I was amazed that S√©b and Michael stayed that calm with me during the whole time. It wasn’t anything like what I expected from Open Source developers.

In the meantime I had read about Ubuntu’s goals, especially from a community perspective and I excited me a lot that this was so clearly codified and everybody was working together like that. I definitely wanted to be part of it.

The community was much smaller back then, so it was easy to stay on top of almost everything that was happening (Ok, I was neglecting my thesis a bit at that point). I helped out with supporting users on IRC and on the mailing lists and after some encouragement started to help out with packaging and trying to think of ways to best organise all the technical tasks in our slowly growing community.

4. Are you an Ubuntu member? If so, how do you contribute? If not, do you plan on becoming one?

I became an Ubuntu member after my first uploads and first attempts at writing TODO lists for all of us. I was really passionate about fixing packages not only on my machine for myself, but for thousands of users. This still exictes me today.

When I joined Canonical I helped out in lots of different areas: I helped Séb with the maintenance of Desktop packages. I helped with some of the planning for the MOTU team, I was involved in setting up Bug days and the Bug Squad, I even packaged Artwork for some time. The work was pretty diverse and I always enjoyed it.

I’m glad I’m now part of the Community team, Jono’s four horsemen. Where I mostly work with the Developer community, but lots of other parts of the community as well. Since last cycle I’m part of the Ubuntu NGO team too, which tries to help non-profits and charities to help more effectively by making Ubuntu work better for them.

5. What distros do you regularly use? What software? What’s your favorite application? Your least favorite?

Exclusively Ubuntu. I’m a fan of Thunderbird3, of python, Django, GNOME and lots of other stuff. :)

6. What’s your fondest memory from the forums, or from Ubuntu overall? What’s your worst?

There’s many great memories I remember: my first upload to the archive, the first user who thanked me in a bug report for fixing their bug, when Mark invited me to UDS. Everytime I get to know so many brilliant and wonderful people. When I was flash-hugged at UDS. When I DJed with James Westby at the last night at UDS Prague. I could go on for hours.

I can’t really say there’s any “worst moment”, but maybe it’s all the small moments where we forget what amazing things we’re doing together and we need to remind ourselves.

7. What luck have you had introducing new computer users to Ubuntu?

Here in Berlin I find a lot of people converted to Ubuntu already. Just the other night I was in a bar where the computer that played the music was running Xubuntu or when I was talking to somebody and she asked what I did for a living and I asked “Do you know about Linux?” and she said “Oh you mean Ubuntu – yeah, I’ve been using that for ages now, it’s awesome!”

Also an Ubuntu T-Shirt works wonders here. :)

8. What would you like to see happen with Linux in the future? with Ubuntu?

Even more Ubuntu users, even more Ubuntu community members. :)

9. If there was one thing you could tell all new Ubuntu users, what would it be?

It’s such a great feeling to realise that you can help out easily and make a difference, not just for your own good, but also for others.

 

The next interview in the series comes from somebody who I’ve never really spoken to personally (well…until now), but who I’ve heard a lot of people talking about/referring to. To me, this shows the extraordinary amount of work that he’s put into Ubuntu/Kubuntu. Some of you have probably heard of him for something more recent…which I won’t spoil – so I give you nixternal‘s interview:

1. Tell as much as you’re willing about your “real life” like name, age, gender, location, family, religion, profession, education, hobbies, etc.

My name is Rich Johnson, aka nixternal. a/s/l would be 35, male, Chicago, IL, USA. I have a 13 year old daughter. I am some sort of software developer by trade. I have a few degrees, of which only¬† the most minor one is in Computer Science. My other degrees are all business related with an emphasis in management and marketing. For fun, when I am not hacking on Ubuntu, Kubuntu, Debian, or KDE, I like to cycle. I am an aspiring Lance Armstrong, or as my dad calls me, “Blimp Armstrong”. You know, since I am a bit bigger than Lance.

2. When and how did you become interested in computers? in Linux? in Ubuntu?

I became interested in computers around 1980, right after we moved to Chicago from southwestern Michigan. I started with all the most common ones that those who are older might remember. TRS-80, Commodore Vic 20 and 64, Apple IIe, 286, 386…you get the point there. I became interested in Linux while in the Navy either at the end of 1993 or the beginning of 1994. It was one of the¬† first Pentium computers, can’t remember the speed really. It was a Packard Bell Multimedia something or other. I got it home and neither the sound or the modem worked. After researching the¬† Internet very slowly, I came across Slackware GNU/Linux. The next day at work I decided to go ahead and download all of the floppy images. From there my love of Linux started and I started¬† contributing any way I could. I would say around 2005 I finally switched over to Kubuntu after hearing all of the hooplah of Ubuntu. I had been a user and contributor to KDE since the beginning almost, so that is why I chose Kubuntu. The community is what drew me in, and finally during the Dapper release I started contributing to the project.

3. When did you become involved in the forums (or the Ubuntu community)? What’s your role there?

I have never been a big forums person for one reason or the other, so my contributions there are definitely very very small. In Ubuntu I got involved in 2005. Currently I am a MOTU and Core¬† Developer, with about 95% of my contributions being Kubuntu/KDE packages. I am also a member of the Ubuntu Community Council, MOTU Council, and the America’s Regional Membership¬† board. I am also one of the community leaders in the Ubuntu Documentation Project where myself and Jonathan Jesse run the Kubuntu documentation currently. The great majority of the work I do¬† in the community is pretty much developer oriented, however I also help with community stuff whenever I can. On the community side I founded and still lead to this day the Ubuntu Chicago LoCo¬† Team.
4. Are you an Ubuntu member? If so, how do you contribute? If not, do you plan on becoming one?

Yes I am a member. Most of my contributions are developer oriented as a part of the MOTU and Core Developer teams.

5. What distros do you regularly use? What software? What’s your favorite application? Your least favorite?

Kubuntu and Debian are the 2 distros that I use the most. I also have openSUSE, Fedora, Arch, Slackware, Ubuntu, and Edubuntu installed on various machines in my little hacker space. My most  favorite application is a tough one. I am a huge fan of Yakuake, Kate, KDevelop, Amarok, Kile, Konqueror, and some others. Least favorite would probably be Firefox or OpenOffice.

6. What’s your fondest memory from the forums, or from Ubuntu overall? What’s your worst?

Fondest memory from the forums is many. Every problem I have ran across has pretty much been solved with the help of the forums. I am a GNOME dummy, so when breaking my Ubuntu box the¬† forums have been a tremendous help. My fondest memory from Ubuntu is without a doubt participating in the Ubuntu Developer Summit last year. It was awesome finally getting to meet the people I have annoyed for the past 3 or so years. I don’t have a worst memory of the forums at all. My worst in Ubuntu would be helping to convince the switch to KDE 4.0 so darn early. Sorry for that one :)

7. What luck have you had introducing new computer users to Ubuntu?

When I was taking my computer science college classes I was very successful with getting people to switch. Most of the crowd I associate with in Chicago already use one flavor of Linux or the other. I got my brother to switch, but that wasn’t to hard to do, he had no other choice. Since switching him he does not call or bother me with fixing his computer. Now if only the others would take note, as I am tired of fixing Windows screw ups by them all.

8. What would you like to see happen with Linux in the future? with Ubuntu?

I would definitely love to see the whole “year of the Linux desktop” thing stop. I would love to see less fanboys and more active contributors. I would love to see Linux succeed, don’t get me wrong, but there is still a while to go before then. Those “I’m a PC and I’m a Mac” commercials work here in the US. I think that once Linux gets at least 2% of the desktop market we can start to hope to become number 2 by going after Mac. In Ubuntu, I would love to see the hooplah of bug number one go away. Bug number one is Microsoft, and we haven’t even handled Mac yet. But most of all, I would love to see more contributors. The Linux community is so easy to get involved in, whereas it isn’t as easy to be a part of something as large. I don’t know anyone who is fixing Microsoft or Mac bugs just because they can.

9. If there was one thing you could tell all new Ubuntu users, what would it be?

Patience young grasshopper. Windows and Mac have spoiled users, and quite a few new users come to Ubuntu expecting the same exact experience. There are still spots in Linux and Ubuntu that are not on par with Windows or Mac. Having patience and definitely an open mind will make your experience better. Don’t be afraid to break it. Unlike the others, when you break Ubuntu or Linux, you can usually fix it up, and know that the forums and IRC have plenty of people who are willing to help you fix it. Also, if you have a problem when you first start with someone, remember that someone is only one and doesn’t represent the entire community. I hate to say this, but remember that 99.9% of the people who are helping you are volunteers. The reason I hate to say that is because I feel a lot of people use the volunteer excuse as a reason not to do something. Jeesh, I just realized that was more than one, sorry.

 

This week I have one of our long standing contributors to the Ubuntu Forums – lisati. Somebody who I find to be nice to the new guys, and helpful to all. I’m glad we have people like lisati within the Ubuntu community, and especially on the forums.

1. Tell as much as you’re willing about your “real life” like name, age, gender, location, family, religion, profession, education, hobbies, etc.

I’m a 49-year-old male of British & Dutch heritage, married to a “preacher’s kid” of Samoan heritage (NZ born), and we live in Porirua, New Zealand. Mrs Lisati was born locally (Porirua), and I was born in Hastings, NZ. Although we both grew up in the Auckland region, we didn’t get to meet until the early 1990s some time after we had both moved to the Wellington area – I moved for work-related reasons (IT, programming for a company which at the time had branches in Auckland, Wellington, and Christchurch (?)), and Mrs Lisati moved down with her family.

2. When and how did you become interested in computers? in Linux? in Ubuntu?

I first became interested in computers back in the 1970s, when the internet was relatively unknown to the general public, and when a desktop computer was almost as rare as a hen’s teeth. My first hands-on experience was through a job during school holidays, as an operator for a mainframe by Burroughs. A year or two later the high-school I was attending purchased a desktop by Wang. I think they were one of the first schools in the area to buy a computer that they were happy to let the students use.

An interest in Linux, and Ubuntu in particular, came many years later. This was initially out of curiosity but later as an alternative to Windows for everyday use (email, surfing, basic wordprocessing etc). I started using Ubuntu regularly in 2007 with the 7.04 release (“Feisty Fawn”) and have had at least one machine with it installed ever since. The purists might wince, but I keep Windows around because I’ve paid good money for some Windows software with a feature set I like to help with video editing.

3. When did you become involved in the forums (or the Ubuntu community)? What’s your role there?

I first joined the Ubuntu forums not long after installing Ubuntu for the first time. This was towards the end of June 2007. Although I seem to have been indulging in discussions in the community cafe a lot lately, I sometimes mess up and actually find a question posed by another forum user that I can actually answer. In spite of the bean count and the length of time I’ve been using the forums, I still consider myself to be a beginner.

4. Are you an Ubuntu member? If so, how do you contribute? If not, do you plan on becoming one?

I’m not currently an Ubuntu member, and have no immediate aspirations to be one, but I have been known to browse the forums for unanswered posts.

5. What distros do you regularly use? What software? What’s your favorite application? Your least favorite?

As I type my laptop is dual-boot, Vista Home Premium & Ubuntu 9.04, and has the only Linux distro on my home network (the other machines, both desktops, are XP and Win98SE). When Ubuntu is up and running, it’s usually Evolution & Firefox that I have running. With XP & Vista it’s usually some video editing or DVD authoring software.

6. What’s your fondest memory from the forums, or from Ubuntu overall? What’s your worst?

The thing I like about the forums is the generally friendly atmosphere and the wide range of knowledge expertise that is represented.

If I am mistaken in my response to another user’s question, there is usually someone else who is able to help set things straight.

7. What luck have you had introducing new computer users to Ubuntu?

A couple of the in-laws have been exposed to Ubuntu when they’ve come to pick my brains, and a t-shirt from the Canonical store has prompted a couple of comments from people I’ve met.

8. What would you like to see happen with Linux in the future? with Ubuntu?
9. If there was one thing you could tell all new Ubuntu users, what would it be?

“It might not be exactly the same as what you’re used to: don’t be scared to ask questions.”

 

I’m sure a large percentage of the Ubuntu Community will know, or at least have heard of, the next person in the interviews. A person who has been involved in the Ubuntu project right from the start, A blog well worth reading, and not to mention being a keen advocate of free software. Without further ado, I give you one of my favorite interviews so far.

1. Tell as much as you’re willing about your “real life” like name, age, gender, location, family, religion, profession, education, hobbies, etc.

My name is Benjamin Mako Hill. I am 28 years old, male, and I live in Somerville, Massachusetts just outside Boston. My day job is doing research at MIT. I am a fellow at the MIT Center for Future Civic Media and am currently doing work on a PhD somewhere between the Sloan School of Management and the MIT Media Lab. My research focuses on using social science to build a better understanding of community dynamics in free software communities so we can help support them better!

Most of my hobbies revolve around free software and free culture communities and that is where I spend most of my spare time. When I can come up for air, I also like to bike and cook and I am a voracious reader.

2. When and how did you become interested in computers? in Linux? in Ubuntu?

I’ve been interested in computers as long as I can remember. My first computer was an XT somewhere in the early or mid eighties. I learned to program in BASIC and played games and it was lots of fun. I started using free software when I was 12 or 13 and was using GNU/Linux during the first couple years of its life. I was involved in the BBS community around Seattle where I grew up and then in the early consumer-accessible Internet in the early 90s.

3. When did you become involved in the forums (or the Ubuntu community)? What’s your role there?

I was part of the founding members of the Ubuntu team back when Canonical was called “No-Name-Yet.com” and when the team was called “The Warthogs.” I was Ubuntu’s first community managers, I think its safe to say — ¬†things were more complicated back then and we didn’t really have job descriptions.

Unlike Jono Bacon, who was hired right after I left, I wrote code and did some technical package work. That said, my core responsibility was growing the Ubuntu community during the first year. That certainly happened, although I doubt I deserve too much credit!

I did a community related stuff including handling the distribution of all those millions of CDs that were sent out for free (I wrote the first version of ShipIt). I also wrote the Code of Conduct, designed most of the Ubuntu governance systems, and lots more! Early on, I even got to send out the first announcement of Ubuntu when our first beta version was ready! That was pretty exciting and a huge honor given all that has happened!

I worked at Canonical for about a year and a half and then left to go back to graduate school at MIT and to work on the One Laptop per Child project as part of my research there. Of course, I have stayed involved in Ubuntu by serving on the Ubuntu Community Council where I still serve (having just been re-elected!). I have also authored the Official Ubuntu Book (now in its 4th edition) and, more recently, the Official Ubuntu Server Book where I helped provide a little support for the excellent work of the book’s first author, Kyle Rankin. ¬†I’m very proud of both books!

4. Are you an Ubuntu member? If so, how do you contribute? If not, do you plan on becoming one?

I am! In fact, I’m pretty sure I came up with the idea for membership in the project and I definitely am the one who defined the process through which membership would happen originally. Things have changed a lot, and are much improved, as lots more folks have gotten involved.

5. What distros do you regularly use? What software? What’s your favorite application? Your least favorite?

I use Debian and Ubuntu and not too much else distro wise although Fedora’s committement to free software keeps attracting me. I use lots of software. ¬†I primary work at the command line (zsh) as I don’t really like using a mouse. ¬†I use the ion3 window manager, mutt, vim, and irssi most of the time. My day job is an academic so I do most of my programming these days in R and make extensive use of Zotero as well which are my two current favorites, I suppose.

6. What’s your fondest memory from the forums, or from Ubuntu overall? What’s your worst?

I have so many fond memories of Ubuntu from the early days. Remembering Ubuntu when it was small project is crazy. We’ve grown so much in such a short period of time, it’s shocking.

One of my favorite moments was when we at Canonical realized that the forums, which were created by the community, had taken off so wonderfully. It was an amazing sign of a successful community that the forums (unofficial at the time!) would be created and grow to such a wonderful resources with no input or involvement from us. It was such a wonderful sign of an empowered community.

7. What luck have you had introducing new computer users to Ubuntu?

Lots! These days though, I hardly know anybody that doesn’t use free software (and Ubuntu in particular)! That’s one reason that I am excited by the OLPC project, and more recently, by SugarLabs. Although I think the interpersonal sell is still the best, I think there are lots of structural steps we can take to make introducing people easier in general and that seems to be where I’ve been putting my energy more recently. That goes doubly for young people!

8. What would you like to see happen with Linux in the future? with Ubuntu?

I’d just like to see the phenomenal growth keep up.

9. If there was one thing you could tell all new Ubuntu users, what would it be?

I think that some people in our community have lost sight of the principled reasons we started out down this road. Although in many situations that’s OK, I think it’s critically important that we remind ourselves about why we are doing what we are doing. These principles go back to GNU and the Free Software Definition but extend to Debian and its social contract and, finally, to Ubuntu and our own philosophy documents! We come from a strong lineage of principled driven projects and we shouldn’t let our growth distract from that!

We’ve created great stuff, and that’s important because it helps bring lots of people into our projects and gives our projects users, credibility, and legimatacy. But we need to remember that, when we
started, we weren’t the best. ¬†Of course, we weren’t anything yet! What we had was vision, passion, and a drive toward principles. A big part of that was a passion for software freedom. Another part was a passion for respect and civil interaction and humanity toward others. ¬†Another part of that was a drive for technical excellence. All three have been essential ingredients to our success and we can’t forget any of them.

If we’re going to continue to succeed, we need to be focused on those ideas. We should treat the great stuff we produce as a way to bring folks to a bunch of a wonderful, powerful ideas, and not as an end itself.

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